{"id":1758,"date":"2018-03-16T09:44:58","date_gmt":"2018-03-16T13:44:58","guid":{"rendered":"https:\/\/navigator.nscad.ca\/wordpress\/?page_id=1758"},"modified":"2022-04-12T13:34:11","modified_gmt":"2022-04-12T17:34:11","slug":"secure-printing-instructions-for-ricoh-printers","status":"publish","type":"page","link":"https:\/\/navigator.nscad.ca\/wordpress\/home\/services\/computer-services\/secure-printing-instructions-for-ricoh-printers\/","title":{"rendered":"Secure Printing Instructions for Ricoh Printers"},"content":{"rendered":"<p>If you are printing sensitive information on a shared Ricoh printer, you can use the Locked Job option to prevent the document from being released until you&#8217;re standing in front of the printer. A password will be required to allow the print job to complete, ensuring that nobody else picks your document up off the printer by mistake.<\/p>\n<p>Jump to:<br \/>\n<a href=\"#win10\">Windows 10\/11 Instructions<\/a><br \/>\n<a href=\"#mac\">Mac Instructions<\/a><\/p>\n<p id=\"win7\">\u00a0<\/p>\n<hr \/>\n<h5>Windows 10\/11 Instructions<\/h5>\n<p>After choosing File &gt; Print and selecting the Ricoh printer, click on the Preferences button:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1777\" src=\"https:\/\/navigator.nscad.ca\/wordpress\/wp-content\/uploads\/2018\/03\/Win10_01.png\" alt=\"\" width=\"470\" height=\"433\" srcset=\"https:\/\/navigator.nscad.ca\/wordpress\/wp-content\/uploads\/2018\/03\/Win10_01.png 470w, https:\/\/navigator.nscad.ca\/wordpress\/wp-content\/uploads\/2018\/03\/Win10_01-300x276.png 300w\" sizes=\"auto, (max-width: 470px) 100vw, 470px\" \/><\/p>\n<p>Choose the <em>Detailed Settings<\/em> tab and click on the \u201cJob Setup\u201d icon, then change &#8220;Job Type&#8221; to \u201cLocked Print\u201d (<em>not<\/em> \u201cHold Print\u201d). Now click on the &#8220;Details&#8221; buttons beside it:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1778\" src=\"https:\/\/navigator.nscad.ca\/wordpress\/wp-content\/uploads\/2018\/03\/Win10_02.png\" alt=\"\" width=\"696\" height=\"539\" srcset=\"https:\/\/navigator.nscad.ca\/wordpress\/wp-content\/uploads\/2018\/03\/Win10_02.png 696w, https:\/\/navigator.nscad.ca\/wordpress\/wp-content\/uploads\/2018\/03\/Win10_02-300x232.png 300w\" sizes=\"auto, (max-width: 696px) 100vw, 696px\" \/><\/p>\n<p>In the &#8220;Job Type Details&#8221; window, enter a short User ID so you can identify your print job when you go to the Ricoh printer to release it, and in the \u201cPassword\u201d field, choose any sequence of numbers up to eight digits. Click OK and then send your print job.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1779\" src=\"https:\/\/navigator.nscad.ca\/wordpress\/wp-content\/uploads\/2018\/03\/Win10_03.png\" alt=\"\" width=\"543\" height=\"396\" srcset=\"https:\/\/navigator.nscad.ca\/wordpress\/wp-content\/uploads\/2018\/03\/Win10_03.png 543w, https:\/\/navigator.nscad.ca\/wordpress\/wp-content\/uploads\/2018\/03\/Win10_03-300x219.png 300w\" sizes=\"auto, (max-width: 543px) 100vw, 543px\" \/><\/p>\n<p>Go to the Ricoh printer and, using the built-in display screen, choose &#8220;Printer&#8221; from the Home menu.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1781\" src=\"https:\/\/navigator.nscad.ca\/wordpress\/wp-content\/uploads\/2018\/03\/RicohScreen01.png\" alt=\"\" width=\"600\" height=\"403\" srcset=\"https:\/\/navigator.nscad.ca\/wordpress\/wp-content\/uploads\/2018\/03\/RicohScreen01.png 600w, https:\/\/navigator.nscad.ca\/wordpress\/wp-content\/uploads\/2018\/03\/RicohScreen01-300x202.png 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>In the Printer window, choose the &#8220;Print Jobs&#8221; tab on the left and tap &#8220;Locked Print Job&#8221;.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1782\" src=\"https:\/\/navigator.nscad.ca\/wordpress\/wp-content\/uploads\/2018\/03\/RicohScreen02.png\" alt=\"\" width=\"600\" height=\"383\" srcset=\"https:\/\/navigator.nscad.ca\/wordpress\/wp-content\/uploads\/2018\/03\/RicohScreen02.png 600w, https:\/\/navigator.nscad.ca\/wordpress\/wp-content\/uploads\/2018\/03\/RicohScreen02-300x192.png 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>In the Locked Print Job window, look for your print job, identified by whatever you entered in the User ID field in the preceding steps. Tap your job in the list to select it. Tap &#8220;Print&#8221;.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1783\" src=\"https:\/\/navigator.nscad.ca\/wordpress\/wp-content\/uploads\/2018\/03\/RicohScreen03.png\" alt=\"\" width=\"600\" height=\"317\" srcset=\"https:\/\/navigator.nscad.ca\/wordpress\/wp-content\/uploads\/2018\/03\/RicohScreen03.png 600w, https:\/\/navigator.nscad.ca\/wordpress\/wp-content\/uploads\/2018\/03\/RicohScreen03-300x159.png 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>You will be prompted to enter the password you chose in the preceding steps. Enter the password using the Ricoh&#8217;s keypad and then tap &#8220;OK&#8221;. A message will pop up asking &#8220;Are you sure you want to print the following?&#8221; Tap &#8220;Print&#8221; again and your job will print.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1784\" src=\"https:\/\/navigator.nscad.ca\/wordpress\/wp-content\/uploads\/2018\/03\/RicohScreen04.png\" alt=\"\" width=\"600\" height=\"323\" srcset=\"https:\/\/navigator.nscad.ca\/wordpress\/wp-content\/uploads\/2018\/03\/RicohScreen04.png 600w, https:\/\/navigator.nscad.ca\/wordpress\/wp-content\/uploads\/2018\/03\/RicohScreen04-300x162.png 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/p>\n<p id=\"mac\">\u00a0<\/p>\n<hr \/>\n<h5>MAC INSTRUCTIONS<\/h5>\n<p>In the print dialogue box, click &#8220;Show Details&#8221; if the details are hidden:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-1765 alignnone\" src=\"https:\/\/navigator.nscad.ca\/wordpress\/wp-content\/uploads\/2018\/03\/LockedPrintMac01.png\" alt=\"\" width=\"443\" height=\"515\" srcset=\"https:\/\/navigator.nscad.ca\/wordpress\/wp-content\/uploads\/2018\/03\/LockedPrintMac01.png 443w, https:\/\/navigator.nscad.ca\/wordpress\/wp-content\/uploads\/2018\/03\/LockedPrintMac01-258x300.png 258w\" sizes=\"auto, (max-width: 443px) 100vw, 443px\" \/><\/p>\n<p>Change the job type dropdown option to &#8220;Job Log&#8221;. If Job Log and other options are not showing up, see the notes at the end of this page.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4299 size-full\" src=\"https:\/\/navigator.nscad.ca\/wordpress\/wp-content\/uploads\/2022\/04\/Screen-Shot-2022-04-12-at-12.35.57-PM.png\" alt=\"\" width=\"1164\" height=\"1296\" srcset=\"https:\/\/navigator.nscad.ca\/wordpress\/wp-content\/uploads\/2022\/04\/Screen-Shot-2022-04-12-at-12.35.57-PM.png 1164w, https:\/\/navigator.nscad.ca\/wordpress\/wp-content\/uploads\/2022\/04\/Screen-Shot-2022-04-12-at-12.35.57-PM-269x300.png 269w, https:\/\/navigator.nscad.ca\/wordpress\/wp-content\/uploads\/2022\/04\/Screen-Shot-2022-04-12-at-12.35.57-PM-920x1024.png 920w, https:\/\/navigator.nscad.ca\/wordpress\/wp-content\/uploads\/2022\/04\/Screen-Shot-2022-04-12-at-12.35.57-PM-768x855.png 768w\" sizes=\"auto, (max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 543px, 580px\" \/><br \/>\nEnter a short User ID so you can identify your print job when you go to the Ricoh printer to release it.<br \/>\nChange the Job Type drop down option to Locked Print (<em>not<\/em> Hold Print).<br \/>\nEnter a numeric password of your choice, up to eight digits. You will need to enter this password to release the job.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1766\" src=\"https:\/\/navigator.nscad.ca\/wordpress\/wp-content\/uploads\/2018\/03\/LockedPrintMac02.png\" alt=\"\" width=\"775\" height=\"685\" srcset=\"https:\/\/navigator.nscad.ca\/wordpress\/wp-content\/uploads\/2018\/03\/LockedPrintMac02.png 775w, https:\/\/navigator.nscad.ca\/wordpress\/wp-content\/uploads\/2018\/03\/LockedPrintMac02-300x265.png 300w, https:\/\/navigator.nscad.ca\/wordpress\/wp-content\/uploads\/2018\/03\/LockedPrintMac02-768x679.png 768w\" sizes=\"auto, (max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 543px, 580px\" \/><\/p>\n<p>Go to the Ricoh printer and, using the built-in display screen, choose &#8220;Printer&#8221; from the Home menu.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1781\" src=\"https:\/\/navigator.nscad.ca\/wordpress\/wp-content\/uploads\/2018\/03\/RicohScreen01.png\" alt=\"\" width=\"600\" height=\"403\" srcset=\"https:\/\/navigator.nscad.ca\/wordpress\/wp-content\/uploads\/2018\/03\/RicohScreen01.png 600w, https:\/\/navigator.nscad.ca\/wordpress\/wp-content\/uploads\/2018\/03\/RicohScreen01-300x202.png 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>In the Printer window, choose the &#8220;Print Jobs&#8221; tab on the left and tap &#8220;Locked Print Job&#8221;.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1782\" src=\"https:\/\/navigator.nscad.ca\/wordpress\/wp-content\/uploads\/2018\/03\/RicohScreen02.png\" alt=\"\" width=\"600\" height=\"383\" srcset=\"https:\/\/navigator.nscad.ca\/wordpress\/wp-content\/uploads\/2018\/03\/RicohScreen02.png 600w, https:\/\/navigator.nscad.ca\/wordpress\/wp-content\/uploads\/2018\/03\/RicohScreen02-300x192.png 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>In the Locked Print Job window, look for your print job, identified by whatever you entered in the User ID field in the preceding steps. Tap your job in the list to select it. Tap &#8220;Print&#8221;.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1783\" src=\"https:\/\/navigator.nscad.ca\/wordpress\/wp-content\/uploads\/2018\/03\/RicohScreen03.png\" alt=\"\" width=\"600\" height=\"317\" srcset=\"https:\/\/navigator.nscad.ca\/wordpress\/wp-content\/uploads\/2018\/03\/RicohScreen03.png 600w, https:\/\/navigator.nscad.ca\/wordpress\/wp-content\/uploads\/2018\/03\/RicohScreen03-300x159.png 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/p>\n<p>You will be prompted to enter the password you chose in the preceding steps. Enter the password using the Ricoh&#8217;s keypad and then tap &#8220;OK&#8221;. A message will pop up asking &#8220;Are you sure you want to print the following?&#8221; Tap &#8220;Print&#8221; again and your job will print.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1784\" src=\"https:\/\/navigator.nscad.ca\/wordpress\/wp-content\/uploads\/2018\/03\/RicohScreen04.png\" alt=\"\" width=\"600\" height=\"323\" srcset=\"https:\/\/navigator.nscad.ca\/wordpress\/wp-content\/uploads\/2018\/03\/RicohScreen04.png 600w, https:\/\/navigator.nscad.ca\/wordpress\/wp-content\/uploads\/2018\/03\/RicohScreen04-300x162.png 300w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><\/p>\n<h5><span style=\"color: #ccffcc;\">MISSING PRINT JOB OPTIONS IN NEWER VERSIONS OF MAC OS<\/span><\/h5>\n<p>If you don&#8217;t see &#8220;Job Log&#8221; and &#8220;Printer Features&#8221; in the dropdown list, you might have to use the &#8220;reset printing system&#8221; fix. <strong>Please note that this solution requires all your printers to be re-added afterward.<\/strong> To use the &#8220;reset&#8221; solution, go to System Preferences &gt; Printers &amp; Scanners. While holding down the Option key on your keyboard, click on any printer in the list and choose Reset printing system from the menu.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4300 size-full\" src=\"https:\/\/navigator.nscad.ca\/wordpress\/wp-content\/uploads\/2022\/04\/Screen-Shot-2022-04-12-at-1.47.21-PM.png\" alt=\"\" width=\"1376\" height=\"944\" srcset=\"https:\/\/navigator.nscad.ca\/wordpress\/wp-content\/uploads\/2022\/04\/Screen-Shot-2022-04-12-at-1.47.21-PM.png 1376w, https:\/\/navigator.nscad.ca\/wordpress\/wp-content\/uploads\/2022\/04\/Screen-Shot-2022-04-12-at-1.47.21-PM-300x206.png 300w, https:\/\/navigator.nscad.ca\/wordpress\/wp-content\/uploads\/2022\/04\/Screen-Shot-2022-04-12-at-1.47.21-PM-1024x703.png 1024w, https:\/\/navigator.nscad.ca\/wordpress\/wp-content\/uploads\/2022\/04\/Screen-Shot-2022-04-12-at-1.47.21-PM-768x527.png 768w\" sizes=\"auto, (max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 543px, 580px\" \/><\/p>\n<p>This reset will delete any printers you have added, so you will need to add them again using the instructions on the <a href=\"https:\/\/navigator.nscad.ca\/wordpress\/home\/services\/computer-services\/help-topics\/faculty-and-staff-printing-from-macs\/\">Adding Printers on a Mac<\/a> page. Once re-added, you should now see all the missing print options.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you are printing sensitive information on a shared Ricoh printer, you can use the Locked Job option to prevent the document from being released until you&#8217;re standing in front of the printer. A password will be required to allow the print job to complete, ensuring that nobody else picks your document up off the &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/navigator.nscad.ca\/wordpress\/home\/services\/computer-services\/secure-printing-instructions-for-ricoh-printers\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Secure Printing Instructions for Ricoh Printers&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":315,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1758","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/navigator.nscad.ca\/wordpress\/wp-json\/wp\/v2\/pages\/1758","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/navigator.nscad.ca\/wordpress\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/navigator.nscad.ca\/wordpress\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/navigator.nscad.ca\/wordpress\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/navigator.nscad.ca\/wordpress\/wp-json\/wp\/v2\/comments?post=1758"}],"version-history":[{"count":25,"href":"https:\/\/navigator.nscad.ca\/wordpress\/wp-json\/wp\/v2\/pages\/1758\/revisions"}],"predecessor-version":[{"id":4302,"href":"https:\/\/navigator.nscad.ca\/wordpress\/wp-json\/wp\/v2\/pages\/1758\/revisions\/4302"}],"up":[{"embeddable":true,"href":"https:\/\/navigator.nscad.ca\/wordpress\/wp-json\/wp\/v2\/pages\/315"}],"wp:attachment":[{"href":"https:\/\/navigator.nscad.ca\/wordpress\/wp-json\/wp\/v2\/media?parent=1758"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}