{"id":315,"date":"2017-11-22T20:06:20","date_gmt":"2017-11-22T20:06:20","guid":{"rendered":"https:\/\/navigator.nscad.ca\/wordpress\/?page_id=315"},"modified":"2025-07-24T14:42:03","modified_gmt":"2025-07-24T18:42:03","slug":"computer-services","status":"publish","type":"page","link":"https:\/\/navigator.nscad.ca\/wordpress\/home\/services\/computer-services\/","title":{"rendered":"Computer Services"},"content":{"rendered":"<table style=\"border-collapse: collapse; width: 100%;\">\n<tbody>\n<tr>\n<td style=\"width: 100%; border-style: solid; border-color: #d3f2a0; background-color: #f7f1d2; text-align: center; vertical-align: middle;\"><a href=\"https:\/\/app.getmaintainx.com\/request-portal\/6af25b2b-11a6-4829-a3c9-1d3879cad589\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #000080;\">SUBMIT A SUPPORT REQUEST (FACULTY &amp; STAFF)<\/span><\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Computer Services provides network and desktop support to staff and faculty, including network maintenance and administration, setup and support of university-owned desktops and laptops and Microsoft 365 administration and assistance.<\/p>\n<h5><span style=\"color: #ccffcc;\">Staff &amp; Faculty IT Support Requests<\/span><\/h5>\n<p>Staff and Faculty can place a service request for common technical support issues such as password or account issues, computer hardware problems, network connectivity issues, etc. by <a href=\"https:\/\/app.getmaintainx.com\/request-portal\/6af25b2b-11a6-4829-a3c9-1d3879cad589\" target=\"_blank\" rel=\"noopener\">clicking here to fill out a support request<\/a>.<\/p>\n<h5><span style=\"color: #ccffcc;\">Self-help for students, staff &amp; faculty<\/span><\/h5>\n<p>Please browse the list of <a href=\"https:\/\/navigator.nscad.ca\/wordpress\/home\/services\/computer-services\/help-topics\/\"><span style=\"color: #ccffff;\">Help Topics<\/span><\/a> for assistance with some frequently asked questions such as how to set up a Microsoft Teams online meeting, how to share your calendar with other users and how to connect your devices to NSCAD&#8217;s wireless networks.<\/p>\n<p>If you are a student requiring assistance with login issues, please review the &#8220;<a href=\"https:\/\/navigator.nscad.ca\/wordpress\/home\/services\/computer-services\/troubleshooting-login-issues\/\"><span style=\"color: #ccffff;\">Troubleshooting login issues<\/span><\/a>&#8221; page under our help topics. If these troubleshooting steps do not resolve the issue, please visit the <a href=\"https:\/\/multimedia.nscad.ns.ca\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"color: #ccffff;\">Multimedia Help Desk<\/span><\/a> for further assistance. You can also use the online <span style=\"text-decoration: underline;\"><span style=\"color: #ccffff; text-decoration: underline;\">Microsoft Password Reset <\/span><\/span>to reset your password.<\/p>\n<h5><span style=\"color: #ccffcc;\">Contact<\/span><\/h5>\n<p>Tim MacInnes &#8211; Director, Computer Services<br \/>\n<a href=\"mailto:tmacinnes@nscad.ca\">Email<\/a><\/p>\n<p>Amin Meshkat &#8211; System Administrator (Fountain Campus)<br \/>\n<a href=\"mailto:ameshkat@nscad.ca\">Email<\/a><\/p>\n<p>Seyed Meshkat- System Administrator (Port Campus)<br \/>\n<a href=\"mailto:smeshkat@nscad.ca\">Email<\/a><\/p>\n<p>\n<a href=\"https:\/\/app.getmaintainx.com\/request-portal\/6af25b2b-11a6-4829-a3c9-1d3879cad589\" target=\"_blank\" rel=\"noopener\">Submit a support request<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>SUBMIT A SUPPORT REQUEST (FACULTY &amp; STAFF) Computer Services provides network and desktop support to staff and faculty, including network maintenance and administration, setup and support of university-owned desktops and laptops and Microsoft 365 administration and assistance. Staff &amp; Faculty IT Support Requests Staff and Faculty can place a service request for common technical support &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/navigator.nscad.ca\/wordpress\/home\/services\/computer-services\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Computer Services&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":131,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-315","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/navigator.nscad.ca\/wordpress\/wp-json\/wp\/v2\/pages\/315","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/navigator.nscad.ca\/wordpress\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/navigator.nscad.ca\/wordpress\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/navigator.nscad.ca\/wordpress\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/navigator.nscad.ca\/wordpress\/wp-json\/wp\/v2\/comments?post=315"}],"version-history":[{"count":47,"href":"https:\/\/navigator.nscad.ca\/wordpress\/wp-json\/wp\/v2\/pages\/315\/revisions"}],"predecessor-version":[{"id":5004,"href":"https:\/\/navigator.nscad.ca\/wordpress\/wp-json\/wp\/v2\/pages\/315\/revisions\/5004"}],"up":[{"embeddable":true,"href":"https:\/\/navigator.nscad.ca\/wordpress\/wp-json\/wp\/v2\/pages\/131"}],"wp:attachment":[{"href":"https:\/\/navigator.nscad.ca\/wordpress\/wp-json\/wp\/v2\/media?parent=315"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}