Computer Services provides network and desktop support to staff and faculty, including network maintenance and administration, setup and support of university-owned desktops and laptops and Office 365 administration and assistance.
Staff & Faculty IT Support Requests
To place a service request for common technical support issues such as password or account issues, computer hardware problems, network connectivity issues, etc., please complete the following form: Computer Services Help Request
For more time-intensive requests that fall outside the purview of regular IT support such as implementation of new software platforms, data management systems, new websites, etc., please use the Project Request Form
Self-help for students, staff & faculty
Please browse the list of Help Topics for assistance with some frequently asked questions such as how to set up a Microsoft Teams online meeting, how to share your calendar with other users and how to connect your devices to NSCAD’s wireless networks.
If you are a student requiring assistance with login issues, please review the “Troubleshooting login issues” page under our help topics. If these troubleshooting steps do not resolve the issue, please visit the Multimedia Help Desk for further assistance. You can also use the online Password Manager utility to test, change or reset your password.
Students looking for assistance with computer labs, printing, Brightspace, or equipment sign-outs should check the Multimedia Help Site. Faculty can also find helpful information on the Multimedia site regarding equipment and digitally-equipped classrooms.
Tim MacInnes, Director, Computer Services
Owen Gottschalk, Manager, Computer Services
Denis Belliveau, Systems Administrator
Tori Brine, Desktop Support